Petiue products are tested and approved by dermatologists & the FDA to ensure quality & safety for all skin types.
 
 
Where can I purchase Petiue?
Petiue is exclusively available at petiue.com at the moment. 
 
What is Petiue?
Petiue is a Skin & Sun care line evolving the way products are applied and formulated while focusing on comfort and coverage. Proudly made in the USA.
 
What are the claims on your products?
Dermatologist Tested. Medical Grade. Cruelty Free. Hypoallergenic. Anti-Aging. Paraben Free. Recyclable. FDA Approved. OTC Approved. Broad Spectrum. 45 SPF. 
 
What are your materials made of?
All product descriptions are in each biography and on each bottle packaging. 
 
Are your products & brand trademarked?
Yes. Petiue has trademarked the "SPF Highlighter". Any attempt to copy this product will be taken legal action upon. 
 
What currency do you charge?
USD.
 
What payment methods do you accept?
We accept most credit card providers.
 
Do you allow Exchanges, Refunds or Returns?
Unfortunately we do NOT accept refunds, returns or exchanges due to hygienic reasons. 
 
When will my order arrive?
Please see our Shipping page for information.
 
My box came open, what do I do?
Your box may have come open in transit but rest assured, if the sealed sticker is not broken, your product has not been opened. 

 

When I twist the cap up it doesn't twist back down, what do I do?
Due to this product being a hard mold SPF product, when filling the tube the product expands. Sometimes it is tough for the product to swirl back down. Just give it a little push & only twist what you need out. 

 

Is Petiue water resistant?
No SPF is water resistant unless otherwise stated.
   
How can I contact you?
General or Press Inquires.
Via our Contact page.
 
How can I track my order?
After your order is shipped, you will receive an email with your tracking number. 
If not, send us an email with your Name and Order # to: support@petiue.com
    
Do you ship internationally?
Yes we do. 
 

Product Care Help

 
What if I experience irritation or sunburn after I use Petiue?
Drug Facts and Direction for Use are clearly stated on the secondary packaging. If you experience irritation please stop use and contact your doctor. Do not forget to reapply & wear a base SPF daily.
 
My skin is itchy and red after application?
Everyone's skin type is different. Our products are hypoallergenic & dermatologist tested. Some people have strong reactions to ingredients. We recommend you read through the ingredient list to check if you are allergic to anything in our formula.
We recommend you thoroughly wash your skin with cold water and see a doctor if the redness continues.
 
Allergy Questions? 
Please contact us before purchasing if you have any SPF ingredient, oil or seed allergies.